Privacy Policy

Copy Flow ("we," "our," "us") values your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, www.copy-flow.co.uk, or use our services.

Information We Collect

We collect the following types of information:

Personal Information: Includes your name, email address, phone number, billing details, and other information you provide
Technical Information: Includes your IP address, browser type, operating system, and details of your visits to our site (e.g., traffic data, location data, and other communication data).

How We Collect Information

We collect information through

Direct Interactions: Filling out forms on our website, subscribing to our services, or communicating with us.-

Automated Technologies: Using cookies, server logs, and other similar technologies to collect and store information when you interact with our website.-

Third Parties: We may receive information about you from third parties such as analytics providers and payment processors.

Use of Information

We use the collected information to:

Provide, operate, and maintain our services.
Improve, personalise, and expand our services.
Understand and analyse how you use our services.
Process transactions and send related information, such as purchase confirmations and invoices.
Communicate with you, including responding to your comments, questions, and requests, and providing customer service and support.
Send you technical notices, updates, security alerts, and support and administrative messages.
Market our products and services to you.
Comply with legal obligations.

Sharing Information

We do not sell your personal information. We may share your information with:

Service Providers: Third parties who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
Legal Requirements: To comply with applicable law, regulation, or legal process, or to protect the rights, property, or safety of Copy Flow, our customers, or others.
Business Transfers:
In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: The right to request copies of your personal data.

Rectification: The right to request correction of any inaccurate or incomplete data.

Erasure: The right to request deletion of your personal data, under certain conditions.

Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.- Object to Processing: The right to object to our processing of your personal data, under certain conditions.

Data Portability: The right to request the transfer of your personal data to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@copy-flow.co.uk.

Third-Party Links

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site.